Upon receipt of the request from the receiving bank, the transmitting bank must:
• Send to the receiving bank, within a maximum time limit of 5 business days, the information requested in the request, which may include information on recurring credit transfers in favor of the customer, permanent loan transfer orders and direct debit authorisations relating to debits direct payments ordered by creditors that have been executed on the customer's payment account in the last 13 months;
• Stop accepting direct debits and loan transfers with effect from the date specified in the authorisation. The date indicated in the authorisation corresponds to, at least, 6 working days after the date on which the receiving bank receives the documents sent by the transmitting bank;
• Cancel permanent loan orders with effect from the date specified in the authorisation;
• Transfer the remaining positive balance to the account held at the receiving bank on the date indicated by the customer;
• Close the account held with the transmitting bank on the date specified by the customer.
If there are other legal relationships that may be affected by the closure of the account on the date set out in the authorisation provided by the customer, the transmitting bank must inform the customer of this fact and the respective consequences.