THE BANK

More than a bank.

More than just a bank, a bank with an economic and social role, committed to defending social, economic and environmental sustainability and contributing to the country's prosperity. 

Mais do que um banco, um banco com um papel económico e social.

Who we are.

Founded in 1844, Banco Montepio is the oldest Portuguese financial institution, unique in the national financial panorama due to its origin and mutualist foundation. A universal, intergenerational, interclass and multicultural bank, providing financial services to private customers, companies and institutions in the social sector, at all stages of their life cycle.

Our mission.

Make a difference in the lives of each person, families, companies and social economy institutions in order to actively contribute to a more conscious and supportive present, and cooperate in building a more sustainable future for future generations.
Mais do que um banco, um banco com um papel económico e social.

Our values.

With a long path covered and with humanistic values, since 1844. Democracy, freedom, independence and solidarity are mutualist principles, which are at the genesis of this 100% Portuguese bank with mutualist inspiration. And there are values that are in our identity, in our culture, and in our brand – that guide us every day, in every action and decision – and that help us fulfill our purpose. 

  • Proximity, every day.
  • Trust, since 1844.
  • Solidity, a commitment.
  • Transparency, an attitude.
  • Tradition, in our legacy.
  • Innovation, in our blood.
  • Inclusion,  in our soul..

So much, in a single brand signature: Values that Grow with You.

Mais do que um banco, um banco com um papel económico e social.

Banco Montepio in Portugal and the World.

 Banco Montepio serves more than 1.3 million customers in mainland Portugal, the Autonomous Regions of Madeira and the Azores, and throughout the world. Headquartered on Rua Castilho, in Lisbon, the institution has a network of more than 200 branches nationwide and representation in France, Germany, Switzerland, Canada and the United States of America, in the cities of Paris, Frankfurt, Geneva, Toronto and Newark, respectively, to support Portuguese communities.

Our people.

We are a bank with the soul of people and these are our people and their stories. The people who work every day to make a difference in your life. Now, you can get to know them even better.

Recognition.

The best recognition comes from the market, which we have tried to serve in the best way possible for almost two centuries. We receive these recognitions with great humility, and with the commitment that we will seek to be better every day. Thank You!
O melhor reconhecimento é o do mercado, a quem procuramos servir da melhor forma possível, há quase dois séculos.

2024

Company with the best corporate reputation

Banco Montepio is one of the 100 companies with the best corporate reputation in Portugal, ranking 40th. It holds the 5th position in the banking sector and the 1st position among NGOs, in the category evaluated by stakeholders.

According to the ranking description, Merco is the reference corporate monitor in Latin America that has been evaluating the reputation of companies since 2000.

It is a reputational evaluation instrument launched in 2000, based on a multistakeholder methodology composed of six evaluations and more than twenty sources of information.

This distinction is the sole responsibility of the entity that awarded it.

2024

Superbrands

Banco Montepio is a Superbrands, for the 15th time.

Throughout our 180 years, we have been strengthening the value of our brand, resulting in recognition from consumers. We will continue to be here, alongside families, businesses, and social economy entities.

This award is the exclusive responsibility of the entity that granted it.

O melhor reconhecimento é o do mercado, a quem procuramos servir da melhor forma possível, há quase dois séculos.

2024

Escolha do consumidor

For the 3rd consecutive time, Banco Montepio is the "Marca nº 1 na Escolha do Consumidor 2024" ("Consumer's Choice No. 1 Brand 2024") in the Mortgage Loan category.

This distinction was awarded by ConsumerChoice, which evaluated 12 banking brands and engaged 1,755 consumers.

Banco Montepio achieved a final score of 79% and a recommendation score of 81%, leading in the dimensions of Attributes, Benefits, Values, and Emotions.

The data was collected between June and December 2023.

This award is the exclusive responsibility of the entity that granted it.

2024

Cinco Estrelas Crédito Habitação

The Mortgage Loan from Banco Montepio has also been distinguished with the "Prémio Cinco Estrelas 2024" ("Five Stars Award 2024").

This recognition was awarded by Five Stars Consulting, the entity that implemented the Five Stars methodology, which involved the evaluation of 7 banking brands and engaged 1,922 consumers between April and September 2023.

Banco Montepio achieved an overall satisfaction level of 77.2%, following the assessment of key variables influencing consumer decisions: satisfaction through experience, price-quality ratio, intention to recommend, brand trust, and innovation.

Additionally, the bank received ratings equal to or higher than 8 on a scale of 1 to 10 in 5 additional attributes: service provision, process speed, contracting of other products and their costs; clarity of information, and process follow-up.

This award is the exclusive responsibility of the entity that granted it.

2024

Cinco Estrelas Sustentabilidade

Banco Montepio has been distinguished, for the second consecutive year, with the Cinco Estrelas (Five Stars) title in the Banca – Sustentabilidade (Banking – Sustainability) category.

The institution achieved an overall satisfaction of 79.20%, following the assessment of attributes: Satisfaction through Experience; Price-Quality Ratio; Intention to Recommend, Brand Trust, and Innovation.

This recognition was awarded by Five Stars Consulting, which implemented the Five Stars methodology, evaluating 5 banking brands and engaging 1,347 consumers between May and September 2023.

This award is the exclusive responsibility of the entity that granted it.

2023

Escolha Acertada by DECO PROTeste

The Mortgage Loan from Banco Montepio has been distinguished by DECO PROTeste with two "Escolha Acertada" ("Wise Choice") seals.

According to DECO PROTeste, Banco Montepio's Mortgage Loan offering has the best Price-Quality ratio, both with associated sales and without associated sales.

DECO PROTeste analyzed the offerings of 13 banks for a 200,000 euros mortgage over 30 years, with a variable interest rate and an 80% financing-guarantee ratio.

Associated sales considered include: salary domiciliation, insurance, debit and credit cards, and payment domiciliation. The study was published in May 2023.

This award is the exclusive responsibility of the entity that granted it.

O melhor reconhecimento é o do mercado, a quem procuramos servir da melhor forma possível, há quase dois séculos.

2021

Pioneers in decarbonization in banking

In 2021, Banco Montepio and Associação Mutualista received the Green Fleet of the Year award from Fleet Magazine.

This category distinguishes the business project to improve the energy efficiency of its car fleet.

This recognition follows the Montepio Group having started, in 2019, a process of replacing the fossil fuel car fleet of the various companies with a green fleet, positioning itself as the first financial group Portuguese to decarbonize.

This prize is the sole responsibility of the entity that awarded it.

O melhor reconhecimento é o do mercado, a quem procuramos servir da melhor forma possível, há quase dois séculos.

2021

Activist in sustainable development

APEE – Portuguese Association of Business Ethics distinguished Banco Montepio by awarding an honorable mention in the "Community" category, recognizing the implementation of good governance policies and models during 2021, which create value for its stakeholders and actively contribute to sustainable development.

This award is the sole responsibility of the entity that awarded it.

O melhor reconhecimento é o do mercado, a quem procuramos servir da melhor forma possível, há quase dois séculos.

2020

Mortgage loan campaign distinguished

Banco Montepio's mortgage loan campaign won three distinctions in the last 2020 edition of the Lusophone Creativity Awards. The awards were received in the following categories:

- TV & Cinema – "TV Movie" and "Campaign"

- Digital - "Film for Web"

This award is the sole responsibility of the entity that awarded it.

Banco Montepio.

More than a bank, the bank of all people's causes.